General Supervisor – Initial Testing Dept.


LOCATION: This position is located in Newport, KY, two blocks from Newport on the Levee.

HOURS: Monday – Friday, 8:00AM – 4:00PM


The Initial Testing General Supervisor is responsible for day-to-day operation and workflow within the Initial Testing department, as well as supervision of all Initial Testing department employees. This position oversees the following processes: order entry, sample preparation, sample extraction, and screening tests performed using the Enzyme Immunoassay instruments. This position requires a high level of attention to detail, exceptional interpersonal skills, developed technical skills, and strong leadership abilities. The Initial Testing General Supervisor is responsible for driving efficiency and productivity for the department, as well as ensuring satisfactory employee training, competency assessment, proficiency evaluation, performance management, and documentation.


  • Bachelor of Science in Chemistry, Pharmaceutical Sciences, Toxicology, Biology, Forensic Science, or a similar analytical science field and two years of experience; or Associate of Science in Medical Laboratory Technician (MLT) with appropriate national certification and six years of experience.
  • Leadership or supervisory experience required.
  • Preference for candidates with familiarity with pipetting, extractions, lab instrumentation, and use of well plates.
  • Previous work with bodily fluids, such as urine, blood, or oral fluid preferred.


Employee Management, Training, and Development

  • Interview, hire, on-board, and direct departmental employees in the performance of their job duties.
  • Oversee training, cross-training, and continuing education.
  • Conduct competency assessments and performance reviews.
  • Identify employee strengths and encourage appropriate development, assist employees in developing and reaching annual goals.
  • Effectively delegate laboratory tasks to maximize strengths of employees.
  • Motivate and utilize employees effectively through fostering a positive, supportive work environment.
  • Counsel employees when needed in accordance with Ethos policies.
  • Maintain employee schedules, work assignments, and/or bench rotation.
  • Track and maintain data and performance indicators on a daily, weekly, monthly, quarterly, and annual basis.
  • Ensure skill progression, and personal and professional development of Initial Testing employees through timely, effective feedback and formal performance reviews. Make recommendations for salary increases and incentive rewards.
  • Encourage positive communication and interactions within the department and interdepartmentally to increase collaboration and teamwork.
  • Effectively troubleshoot interpersonal or performance issues as they arise, understand when to escalate issues to manager or HR.
  • Schedule team meetings, as needed, with Initial Testing employees to discuss changes, updates, issues, etc.
  • Ensure adherence to standard operating procedures (SOPs) and company policies, including attendance, dress code, lab safety, and punctuality.

Process Management and Improvement

  • Maintain an appropriate inventory of supplies for the Initial Testing department, notify the appropriate person when supplies should be ordered.
  • Effectively troubleshoot issues as they arise with laboratory instruments and equipment.
  • Ensure completion of daily tasks. Delegate additional tasks essential to the process.
  • Ensure completion of required maintenance, calibration, service, or certifications for all laboratory equipment within the Initial Testing department. Maintain records documenting completion.
  • Develop and review various analysis reports to track efficiency and productivity.
  • Take steps to increase efficiency and productivity with processes.
  • Participate in meetings and a wide variety of special projects.
  • Assist in method development processes.
  • Maintain interdepartmental communication and cooperation.
  • Maintain department budget and identify/recommend items for capital purchase.
  • Execute project management initiatives where necessary.
  • Work with the Quality Manager to maintain quality assurance and quality control programs for the department. Identify new quality initiatives and areas for audit.

Documentation and Review

  • Review and/or create SOPs and forms when needed for the Initial Testing department. Maintain current documents.
  • Review and sign off on weekly and monthly logs/printouts relating to the lab instruments, equipment, and environment.
  • Maintain records for all lab equipment, chemicals, MSDS, etc.
  • Ensure adherence to all regulatory requirements.
  • Communicate issues, as needed, with manager and/or Lab Director in a timely manner.
  • Document incidents and accidents on the appropriate forms. Perform remedial training, if required, to prevent further incidents/accidents.
  • Ensure completion of employee files, including training checklists.
  • Follows and enforces all safety, infection control, and Bloodborne pathogen guidelines. Maintains compliance with applicable regulatory programs.


  • Must be able to motivate, coach, and mentor employees for the highest level of performance.
  • Must be able to prioritize and perform multiple tasks in a dynamic environment.
  • Ability to model, and foster in others, time management, conscientiousness, dedication, self-discipline, accountability, and responsibility.
  • Ability to monitor and respond to multiple scopes of work occurring simultaneously.
  • Ability to forecast scheduling challenges and present possible solutions.
  • Ability to work independently and cohesively as part of a team.
  • Ability to foster an environment of employee development and collaboration within and amongst departments.
  • Utilizes leadership principles to anticipate and influence change.
  • Excellent written and verbal communication skills.
  • Must be able to delegate and accomplish goals through others.
  • Requires a high level of attention to detail, critical thinking, and problem solving.
  • Ability to exercise independent judgment.
  • Utilizes leadership principles to anticipate and influence change.
  • Proficient in ability to operate laboratory instrumentation and computers with scientific software applications.
  • Proficient in Microsoft Office applications, especially Word, Excel, and PowerPoint.
  • Work will be performed in a laboratory environment and exposes the incumbent to normal laboratory hazards and chemicals, including biohazard materials.